We recognise that you may need to contact us from time to time. To make this as easy as possible, we've listed our details below:
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Power Loss & Emergencies
Telephone: 0845 272 7999
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Power Loss & Emergencies
Telephone: 0845 272 2424
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Other Network Matters
Telephone: 0845 273 4444
Email: customer.care@sppowersystems.com
In writing: Customer Service
SP Energy Networks
PO Box 8729
Bellshill
ML4 3YD |
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Other Network Matters
Telephone: 0845 273 4444
Email: customer.care@sppowersystems.com
In writing: Customer Service
SP Energy Networks
PO Box 168
Prenton
CH26 9AY |
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New connections to our network
Telephone:0141 614 9997
Fax: 0141 614 0145
In writing: SP Energy Networks
Customer Connections
55 Fullarton Drive,
Cambuslang,
Glasgow,
G32 8FA |
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New connections to our network
Telephone: 0845 270 0783
Fax: 0151 221 2494
In writing: SP Energy Networks
Customer Connections
PO Box 290
Lister Dr
Liverpool
L13 7HJ |
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Electricity Network Plans:
Telephone: 0141 567 4455
Fax: 0141 614 0085
Email: requestforplansscotland@scottishpower.com
In writing: SP Energy Networks,
Data Management (Scotland)
ScottishPower Energy Networks
55 Fullarton Drive
Cambuslang
Glasgow
G32 8FA Please Note: The above telephone and fax numbers should only be used to apply for plans of the location of ScottishPower's infrastructure by third parties involved in current excavations or the planning of future works.
All other enquiries should be directed to 0845 273 4444 |
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Electricity Network Plans:
Telephone: 0151 609 2373
Fax: 0151 609 2178
Email: requestforplansmanweb@sppowersystems.com
In writing: SP Energy Networks,
Data Management (England and Wales)
ScottishPower Energy Networks
Prenton Way
Prenton
CH43 3ET
Please Note: The above telephone and fax numbers should only be used to apply for plans of the location of ScottishPower's infrastructure by third parties involved in current excavations or the planning of future works.
All other enquiries should be directed to 0845 273 4444 |
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Complaints
If you are not happy with our service, you can contact us:
Telephone: 0845 273 4444
Email: customer.care@sppowersystems.com
In writing: Customer Contact Team
SP Energy Networks
Strathkelvin House,
Campsie Road,
Kirkintilloch,
G66 1RN
Please tell us your address including postcode with a contact telephone number in your letter. We will acknowledge your letter or e-mail within 1 working day.
View our complaints handling procedure |
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Complaints
If you are not happy with our service, you can contact us:
Telephone: 0845 273 4444
Email: customer.care@sppowersystems.com
In writing:
Customer Contact Team
SP Energy Networks
3 Prenton Way,
Prenton,
CH43 3ET
Please tell us your address including postcode with a contact telephone number in your letter. We will acknowledge your letter or e-mail within 1 working day.
View our complaints handling procedure |
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Passwords
To set up your own personal password, please contact:
customer.care@sppowersystems.com |
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Passwords
To set up your own personal password, please contact:
customer.care@sppowersystems.com |
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Disconnections
If you wish an electricity supply to be permanently disconnected you will need to contact your electricity supplier. You will find the details on your electricity account.
The details for ScottishPower are:
ScottishPower
Electricity Disconnections
1st Floor Main Building
Cathcart Business Park
Spean Streets
Glasgow
G44 4BE
Telephone: 0845 030 3032
Email: electricitydisconnections@scottishpower.com
Emergency Disconnections: 0845 272 7999 |
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Disconnections
If you wish an electricity supply to be permanently disconnected you will need to contact your electricity supplier. You will find the details on your electricity account.
The details for ScottishPower are:
ScottishPower
Electricity Disconnections
1st Floor Main Building
Cathcart Business Park
Spean Street
Glasgow
G44 4BE
Telephone: 0845 030 3032
Email: electricitydisconnections@scottishpower.com
Emergency Disconnections: 0845 272 7999 |
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Powerlearning
Telephone: 01236 727721
In writing: ScottishPower
Powerlearning
Dealain House
Napier Road
Wardpark North
Cumbernauld
Glasgow G68 0DF
To find out more about how Powerlearning can help you, click here.
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Powerlearning
Telephone: 0151 633 2912
In writing: ScottishPower
Powerlearning
Hoylake House
Carr Lane
Hoylake
To find out more about how Powerlearning can help you, click here.
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Safety Information
For further details on our safety information please contact us at ensafety@spenergynetworks.com |
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Safety Information
For further details on our safety information please contact us at ensafety@spenergynetworks.com |
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